Tag Archives: fundraising

Why are charities using text-to-donate?

I am sure you often wonder when you’re working within your charity or fundraising role, what is the best way to go with your next campaigns? Or why are charities starting to use SMS donations more and more now?

We have put together a few of our main thoughts as to why charities may choose text-giving over other methods, or else to add to their list of donation collection methods.

User-friendly

Our first thought is that text-to-give is incredibly user-friendly. There are no forms, fuss or verification checks required. The donor simply texts their chosen charities “keyword” to the 5 digit shortcodes and a donation is made.

People don’t often like to partake in anything that takes up too much of their time or requires long-haul forms. It is also user-friendly for the charity. Text campaigns can be created and inactivated in a matter of minutes. This helps to reach deadlines that little bit easier.

Quick and Easy

SMS Giving is also quick and easy to do. It takes around 60 seconds or less to send a donation by text. If someone wanted to give a charitable donation without much effort – SMS is the answer.

Most people within the UK today either own or have access to a mobile phone, therefore, it is one of the most effective ways to make a donation. If you are at an event with no change in your pocket, no problem – you probably will most likely have your phone with you so the donation can be made easily through your phone. Donations can be as little as £1 too.

Detailed reporting on progress

Reporting is so important when it comes to SMS fundraising, you need to be able to monitor the progress and measure the success of your campaigns.

Mobile Fundraising and Engagement with InstaGiv has a realm of various reporting functions from your inbound campaign report, consent and opt-in report, Gift Aid collection report and much more.

Our regular giving reporting displays everything from the number of subscriptions per month, number of new sign-ups, gross donations per donation, number of skips and stops, retention percentages and much more. This is essential and is readily available with InstaGiv campaigns.

These are just to name a few; the reasons are endless as to why charities continue to choose SMS giving as part of their fundraising efforts. Other thoughts we had include:

  • It’s cost-effective
  • Has a fast turnaround
  • Works in real time
  • It can be accessed 24/7 among lots of other benefits

We hope you enjoyed this week’s blog if you have any thoughts you would like us to focus on we would be happy to hear them. Reach out to us at help@instagiv.com.

More from instaGiv

Top Tips for your SMS Campaigns

Charities and Social Media

The Growth of SMS 

 

SMS comps

Top Tips for your SMS Campaigns

We have brainstormed and came up with our top four recommended tips for your SMS campaigns. These tips will help your charity in the long run between gaining an extra 25p per pound donated by adding Gift Aid, to increasing your supporter base by enabling consent and gathering opt-ins.

First things first…

Customise your Response Message

Grab the fact that you get to create your own response message by the horns. The bounce back SMS goes straight to the donor’s handset after a donation is made, this is in place to allow you to thank your donors, you get 160 characters to use so we try to encourage our clients to use up this space wisely. Perhaps also say something like “check out how your donations help”, with a URL to your website, this, in turn, will help drive more direct traffic to your charity’s website. Remember, people tend to read and digest the contents on an SMS received to their phone.

Add Channels

Adding channels to your campaigns brings the benefit of knowing which of your marketing channels are working best for you. You have a number for every marketing channel that you have your text code and campaign advertised. Allowing you to analyse your inbound report and view which channel is reaching the biggest audience and drawing in the most donations. If you are spending your budget on paid ads or expensive advertising, channels are perfect for measuring success.

Enable Gift Aid

Our Gift Aid tool allows you to collect names and addresses from your donors. We have two GA collection methods for you to choose from, both of which records and stores all declarations on your platform. You can then view down downloads this information at any time to send to the HMRC for processing. Enabling Gift aid is recommended as you can claim an extra 25% per one pound that is donated to your charity.

Enable Consent

Add the consent feature to your campaigns, this is where you can gather opt-ins from your donors and supporters. InstaGiv has two methods that you can choose from; Implicit and Explicit. With both, all consent records and stored on your platform where you can easily view and download them. Consent is user-friendly and straight forward, for example, rather than having your donor’s text KEYWORD to donate, ask them to text KEYWORD, YES to donate and opt-in- simples!

Happy New Year

Happy New Year from all the team at instaGiv

It is hard to believe that Christmas and the New Year are behind us now after all that excitement over the past 6 weeks.

We are delighted to say that many of our clients who had Christmas fundraising campaigns totally excelled their expectations and raised an amazing amount of money for their festive fundraising.

An incredible December

Our charities raised a combined £160,000 during the month of December and over 350,000 outbound SMS’ were sent. We are delighted with December’s outcome and are striving to be better in January and the coming months.

Raffles and Lotteries

December welcomed many single giving campaigns, the launch of over 5 new Christmas Raffles by our clients and also a number of festive competitions by The Silver Line, Children’s Heartbeat Trust, Mental Health UK and SAMH to name a few.

Our goals for this new year include to continually improve our customer service, continue to improve and provide the most flexible, user-friendly and efficient SMS donations and engagement service to our clients and climb the ladder with our new Raffles and Lotteries via SMS service.

New year, new you?

What has your charity got in the pipeline for your new year fundraising? Throughout the month of January, we will be offering our tailored platform demos again. These demos are designed to zoom into the requirements of your charity and focus on your particular needs for example;

  • Details on our in-depth reporting
  • Regular giving set up, text-to-give for beginners
  • SMS lotteries and much more

Our demos are not sales related and you are not obliged to sign up to InstaGiv after your online demo with one of our team members. It is a free service to help you see how mobile fundraising and engagement work with InstaGiv and the benefits that it can bring to your charity.

So if you’re considering introducing SMS as a fundraising tool or wishing to change providers, we will be happy to assist you with a demo, call or live chat to help aid your decision-making process. If you want to find out any more information about instaGiv and what we can do to help your charity, contact us at help@instagiv.com or fill in the contact us form and we’ll be in touch as soon as possible.

Instagiv
Instagiv

8 sleeps until Christmas

17th of December – how has that happened already?

How has Christmas came around so quickly?
How has Christmas come around so quickly?

This year has flown in for us but then again, time does fly when you are kept busy. We are beyond delighted to see the success of our client’s festive Christmas campaigns for this year and they’re not over yet.

This time of year brings out the generosity in many people. According to the Charities Aid Foundations Annual Giving Report for 2018, November and December are the two peak months each year for charity giving.

People are more generous in November and December

This shouldn’t come as a shock as these months have Movember, Giving Tuesday and countless Christmas appeals. This year, we saw a rise in the number of campaigns being created by our clients in preparation for Giving Tuesday and in addition to that, there have been over 200 Christmas keywords requested in recent weeks.

Almost every type of our SMS fundraising range being used this season from Single Giving, Raffles, Lotteries, Competitions, Event type, Outbound SMS and Registration campaigns.

CAFs giving report also illustrates the different age groups and how often they tend to give to charitable causes. This is a great starting point when going into the year with fresh fundraising and campaign ideas as it allows you to aim to provide each of your demographics with the different ways to give that suit them best. See the end of this article for the link to the full report.

With just over one week to go, we would like to wish everyone the best of luck with their remaining fundraising campaigns. We can’t wait to hear how you all got on with your fundraising efforts.

Happy Christmas from instaGiv

From all of us here at instaGiv, we hope you have a Merry Christmas and a Happy New Year. If you need any help or assistance over the festive period with your fundraising campaign or would like to set up a last-minute fundraiser contact us on help@instagiv.com.

Instagiv
Instagiv
Short code

The Benefits of using Dedicated Short Codes

Short code
Short code

Dedicated short codes are still an incredibly useful tool to raise money for charity. Over half of all worldwide online traffic was generated through mobile phones in 2018. As well as that, over 92% of people in the UK have mobile phones. Because of this, we’re pretty sure SMS marketing is still a really effective way to reach out to people in a personal way.

Wealth of benefits

There is a wealth of benefits that come with SMS marketing. One of those is the use of dedicated shortcodes. Shortcodes are an easy and efficient way to boost donations for any charity. They are short, snappy and are easy to remember. Let’s look at some of the benefits in greater detail…

  1. The 70### shortcode is dedicated to your charity. It’s the shortcode your supporters will associate with you and your cause. When someone sees or hear it, they will know it’s in relation to your charity as no other InstaGiv clients get used of it.
  2. Unlimited keywords. You pay a monthly fee for the ownership of your dedicated short code and with that, you can use our unlimited keywords allowing you to create multiple campaigns at no additional cost.
  3. You can use any of our products alongside your dedicated shortcode. These include; Single Giving, Regular Giving, Registration, Event, Address Capture and our outbound SMS tool.
  4. Having the flexibility of having unlimited campaigns on your dedicated code opens an umbrella of opportunities. You can create and launch as many new text-to-give campaigns as you want to at no additional cost. In turn, you’re helping to increase SMS income and raise further cause awareness.
  5. When using a dedicated short code, you do not have to wait for approval from our end or have to check a keywords availability. It’s your shortcode, so you can create and have access to new campaigns instantly.
  6. Not to mention all clients get full use of our Mobile Fundraising and Engagement platform at no extra cost. Here you can customise the thank-you response message sent to donors, add Gift Aid to your campaigns, send response/donation/address request outbound texts, add consent to your campaigns to gather opt-ins, view totals and inbound reporting in real time and much more.

Find out more information

If you would like to find out any more information on shortcodes, a member of our team would be happy to talk things through with you. Fill in the form on our contact page and we will be in touch as soon as possible.

Alternatively, please contact us directly at any time on 028 7087 8220 or email us at help@instagiv.com.

 

Instagiv
Instagiv

Overwhelming Support for Raffles and Lotteries

Raffles and lotteries
Raffles and lotteries

It’s been over 2 months since we launched raffles and lotteries with InstaGiv and we are overwhelmed with how it has gone down with our clients.

Having recently launched this new product, the response has been massive. We spent months developing the latest development and we’re so glad you guys love it too.

Following pressure from the charity sector and AIME networks, they introduced a range of shortcodes during the summer. Along with the approval of HMRC, these shortcodes (72xxx) now allow SMS entries for society lotteries and raffles to be vat exempt.

Find out all about it

In case you’re still not in the loop, we recently held a webinar where we covered all things raffles and lotteries. In the webinar, we discuss:

  • how you can introduce this into your fundraising
  • how you can incorporate SMS with your current offering
  • what license you need
  • what an ELM is and much more

We are happy to schedule calls with any UK registered charity who is interested in learning more. We take pride in the fact that we guide you step by step through your SMS fundraising and engagement journey with InstaGiv.

Catch up on demand

If you missed our webinar last week, luckily, we have recorded it and uploaded it to our YouTube channel. Here, you can watch and listen to the full recording filled with facts and FAQs. Watch our Raffles and Lotteries webinar here.

Have you downloaded our brochures on Raffles and Lotteries via SMS yet?

Many UK charities hold their own weekly or monthly lottery or one-off raffles with us. At InstaGiv, we are giving you the opportunity to use SMS as a means of collecting entries and monies.

With our built-in address verification system, the only thing the charity needs to do is issue tickets and contact the winner. It’s that easy! At present, we have two price points for you to choose from along with many thoughts and ideas to share with you.

Book a demo today

To find out more, request a demo or a call-back today. One of our friendly team members will go over everything in more detail with you.

Alternatively, for more information on this additional guidance on licencing, please contact us at any time on 028 7087 8220 or email us at help@instagiv.com.

Instagiv
Instagiv
Halloween fundraiser ideas

Halloween Fundraising Ideas

Halloween is fast approaching and there is no time like the present to organise a festive fundraiser. Halloween gives the perfect backdrop for any kind of party or event. Why not spice up your spooky get-together and raise some money for charity too.

To get your creative juices flowing, we’ve come up with 5 great fundraiser ideas. Whether it’s in work or just for fun, you could organise a ghostly gathering this Halloween for a good cause.

Halloween
Halloween
  1. Pumpkin Carving Competition

This is something we’re having in our own offices and I cannot wait. My carving skills are next-level and I think I have a great chance of coming in 1st place.

Get your work colleagues together and gather up your pumpkins and have some fun. Donations can come in the form of an entry fee.

  1. Spooky Sponsored Walk

A well-organised run or walk in your local town is a fantastic way to get everyone together and raise as much money as possible. If you have the funds, you can give out medals to those who cross the 5K finish line.

Again, you can ask people to donate a certain amount to enter the race and ask them to raise their own sponsorship funds a week prior to the event.

  1. Dunking for Apples

If you host a Halloween party every year, why not make it exciting and have a ‘Dunking for Apples’ competition this year. You could ask people to donate for every dunk and raise much-needed funds really quickly.

  1. Pumpkin Pie Bake Off

Forget about the Great British Bake-off, this year it’s all about the Pumpkin Pie Bake Off. Get your friends together and have some fun in the kitchen. After you’ve carved your spooky Halloween decoration, you can use the contents to make a tasty (or not so tasty) treat. The winning pie can win a prize!

  1. Bonfire event

This one might be a bit harder and will only work if you have the space and health and safety for it. A festive bonfire event with sparklers and fireworks could be the event-of-the-year. You could ask your local council are they doing anything for the Halloween holidays and suggest they partner up with a local charity to raise some funds while doing so.

InstaGiv

Using the different holidays throughout the year is always a wonderful way to help promote your cause, by launching a fundraising campaign. At InstaGiv, it is around this time of year that all the different holiday friendly keyword requests start to come in, recently we have had some of our clients request new campaign keywords such as; scary, fright, Halloween, ghost, creepy, Santa, merry, Christmas and much more.

Why are they doing this? Well because SMS is the quickest most effective and user-friendly method of collecting donations. It beats standing out in the freezing wintry weather with collection buckets. In addition to that, each donor gets an instant “thank you” response message, this is fully customisable to the charity, allowing you to increase engagement with your donors further by perhaps, inserting a link into the response message or asking them to opt-in to hear more about your cause.

Book a Demo today

To find out more, request a demo or a call-back today. One of our friendly team members will go over everything in more detail with you.

 

Bake for a Day Off MacMillan Coffee Morning Success

Last week we hosted our first ever coffee morning and we were delighted with how the event turned out. We raised a massive £330 from all our cash and SMS donations. Thank you so much to everyone who got involved and donated.

To make things more exciting, we teamed up with two of our neighbouring companies to organise a bigger coffee morning with extra the fun. LANDED and Zymplify are situated in the same office as us, so we thought why not get together and host something exciting?

We mightn’t have an in-house Paul Hollywood, but we still had our own Bake Off, but with a twist. We got everyone involved in an exciting competition where they would all ‘Bake for a Day Off.’ The winning cake would win a free day of annual leave to use whenever they wanted – who wouldn’t want to enter?

Some of the silly contestants – you can tell they are all taking this very seriously.

The Big Event

We asked everyone to donate £5 to enter the competition and saw loads of people entering. We were shocked by the amount of cake that arrived on Friday morning. Shocked, but loved it!

The Contestants

We had over 15 entries that were all equally delicious. We sampled several different Cheesecakes, a few Duffins (that’s a muffin that tastes like a doughnut in case you didn’t know) and a few traditional Victoria Sponges.

The winner

Our Graphic Designer, Johnny, blew every other contestant out of the water and won the competition with his Pavarotti’s Pavlova.

The winner!

It was sensational! In joint second place was a Flake and Crunchie Roulade by our Client Success Executive, Grace McGinnis and a Victoria Sponge by our Head of Finance, Michael Green.

Joint 2nd place went to a Victoria Sponge and a Roulade.

 

Third place went to ME! My Cookie Dough Salted Carmel Brownies went down a treat with our audience.

And I came 3rd!

 

After all the eating and voting, we had a raffle because what fundraiser event is complete without a raffle? Loads of our friendly neighbouring businesses donated prizes including Campsie’s Electrical, Bonds Jewellers, Super Valu, Bob and Bert’s, Jam Jar and The Anchor Bar and Restaurant. Thank you so much to everyone who donated prizes.

How much did we raise?

Between the Bake-Off competition and the raffle, we raised an incredible £330. We were so pleased with the final result and again, would like to say thank you so much to everyone who donated.

The money raised from the national Bake-Off events goes straight to MacMillan’s pioneering charitable services. So far, £3,099,459 was raised from all the coffee mornings hosted across the UK. To give you an idea of how much this will help, it costs just £28 for a MacMillan nurse for an hour to help people living with cancer and their families receive essential medical, practical and emotional support.

If you’d like to keep up-to-date with all things InstaGiv, check out our Facebook and Twitter. Or you can follow us on our brand-new Instagram profile.

Top tips when organising a fundraiser event

Organising an event can be stressful and frustrating, never mind organising a charity event. Not only do you have to think about the basics such as venue and invitations, but you also have to worry about collecting cash.

As the age old saying goes, if you fail to prepare you can prepare to fail. (Sorry for the cliché, but it really is true). To help you prepare and get the most out of your fundraising event, we have come up with our 5 top tips that will help you along the way.

Fundraising event

Top Tips

  1. Draft a budget

A budget is important for any event but even more so with a charity event. You need to ensure you are minimising expenditure and maximising the fundraising.

  1. Ensure you have enough time

Time is everything, and if you try and launch your fundraising event too quickly you will only add to the stress and frustration. Give your self a realistic time frame. An absolute minimum of six months is recommended. In this time, you will be able to take care of sponsorships, vendor bookings and selling tickets.

  1. Pick your venue carefully

Location is everything, and you should look at a few different ones before making up your mind. The location will impact the atmosphere of the event and will add to the overall theme so choose carefully.

  1. Look for sponsorship

The more money you can get from sponsors, the more opportunities you will have. The less money you spend on things such as venue costs, printing, marketing materials, refreshments etc, the more money you will have raised for the charity. Spend wisely and try your very best to get a sponsor on board. Don’t be scared to approach business, they might be more than happy to be involved.

  1. Assess your available resources

Do you have enough resources on hand to execute your event? If you need help, make sure you get it and don’t try to do everything yourself. However, before you start to outsource, make sure you research and budget.

 

If you follow our top 5 tips, we’re pretty sure you’ll organise the best fundrasing event possible.

You’ve got it!

How can InstaGiv help

Our Event Fundraising tool is used for several types of campaigns among our charity clients. If you have supporters fundraising on your behalf, you can easily issue them with a

unique text code, allowing them to gather donations via SMS for your cause.

Unique codes are typically attached to a keyword and you can generate over 100, 000 codes at no additional cost. Each supporter is given a fundraiser code, attached to a keyword such as GIVE_H7Y5, which acts as a tracking device that captures their fundraising journey directly on the platform.

In real time, you can see who is raising which funds and when. We also have what we call, a totaliser page. This is displayed as a search bar and when a keyword + fundraiser code is entered, the total raised will be displayed.

This is commonly used by charities to give to their corporate partners. Our event fundraising tool is used for some of the UK’s biggest annual fundraising campaigns, such as Macmillan’s Coffee Morning. Each year we issue Macmillan with their keywords and unique codes to add SMS as a donation collection tool for their UK wide campaign.

We can create hundreds of thousands of unique codes, and with our built-in formatting and reporting, there are various elements you can use for tracking and matching records on your end such as adding supporters’ full names and giving each code a custom reference.

Find out for yourself

To see a live demo of our software and how easy it is to use, contact us at any time. A team member will be more than happy to schedule this in at a time that suits you.

Instagiv

July 2018 Newsletter: Another fantastic month of fundraising

Hi everyone and welcome to InstaGiv’s July Newsletter. We have had another fantastic month of fundraising. InstaGiv is thrilled with the amount of money our charity clients have raised. We now have over 300 charity clients that use our services every day to raise vital funds for charities across the UK. We’re really excited to see how much more they can raise in the run up to Christmas.

July 2018 fundraising statistics
July 2018 statistics

July statistics

We saw 115,785 inbound texts being sent throughout the month and 509,441 outbound texts. This effort saw an incredible £610,778 raised in July – I’m sure you’ll agree that this is a phenomonal effort. Well done to all our charity clients!

Single Giving

As many of you know, Single Giving is our one-off donations service. This is where your supporters can send a donation to your charity using your chosen text code from us. Our monthly subscriptions are easy, efficient and frictionless for both the donor and the charity.

One of our amazing clients, British Red Cross, use InstaGiv to process single donations via SMS. Supporters text a keyword to donate a specified amount. This has worked really well in emergency fundraising as it’s simple and immediate for both the supporter and the charity.

Another fantastic example of the Single Giving feature is the Ice Bucket Challenge. The famous fundraiser raised over £4.5 million in a matter of days. With our Single Giving product and the use of social media, the sky is the limit with any of your future charity campaigns.

Our charity clients just have to log on to the system, set a donation value and customise the messaging. You can send a unique and engaging message out to your supporters when asking them to donate. InstaGiv’s platform eliminates unnecessary time as your own dashboard will be updated in real time.

Competitions via SMS

Our second most popular product was our Competitions via SMS. This feature has really taken off in recent months with more and more charity clients getting involved with competitions, collecting entries and offering voluntary donations. Its simple and effective and InstaGiv make it really easy for you to do.

Inspire your supporters to enter a Competition via SMS to win a prize. We understand that fundraising has been modernised, so we have developed this unique and effective function on the software platform. This mechanism will allow your supporters to text to enter and give a voluntary donation also.

Let me briefly explains what the entire process looks like. A supporter can enter the competition by answering a question with either A, B or C with the keyword i.e. WIN C.

In both instances, a supporter is given the option to cancel their donation to the charity within a scheduled time frame as the donation is voluntary. You can also activate our ‘Pick a Winner’ mechanism that automatically generates 3 random entrants to be your winner of the competition. Whether you are announcing it over the radio or online, you can see within seconds who has entered via our online reporting tool. Introduce this product into your next marketing strategy on social media and watch your followers grow, tag their friends and aim to win the prize on offer.

Why Instagiv?

Instagiv works with over 300 organisations as one of the UK’s leading software providers for the charity sector.

We help them develop their engagement with their supporters and raise as much money as possible for their cause. Our range of tools – like the ability to run competitions, register supporters for events and more – means there are always new ways available to boost donations.

If you’d like to find out more about InstaGiv and what we can do for your charity, check out our services page here.

If you would like to take a tour of the platform, our Customer Accounts Manager, Caitriona can give you a personalised demo whenever a time is convenient for you. Fill in your details in the contact us page.