This blog will give you an insight into some of the various tools and features available to charities who use InstaGiv as their mobile fundraising and engagement provider.
Customisable response messages
For any text code you have, anyone who engages with or texts a donation will receive a bounce-back response message instantly. This is fully customisable by the charity, which is the perfect opportunity to thank your supporters for their donation and also drive more direct traffic to your website or social channels by inserting a live URL. People love the likes of visuals and videos, why not have a link to a video illustrating how their donation helps?
Gather opt-ins from your donors with ease, using InstaGivs fully compliant consent feature. There are two modes for you to choose from; implicit and explicit. With both, you capture their consent preference at the point of donation. Some clients use this on single giving campaigns and then use our bulk outbound SMS tool, send a text to all opt-ins to upgrade them to a monthly gift. All consent preferences are recorded and stored on your InstaGiv account, any changes to these and STOP requests are updated in real-time by our system.
Reporting is essential when monitoring and measuring the success of your fundraising efforts. We have full inbound reports for all campaign types to give you an accurate overview of the progression status of your active campaigns. Our clients have highly commended our regular giving reporting for the level of detail it provides such as; the monthly breakdown of signups, donations, skips and new subscribers, subscriber donations by month, stop/skip charts, monthly attrition, retention rates and much more.
Multiple price points
Each of your donation keywords will be given an assigned price point; this means your donors do not have to write the amount in their text, the simple type the keyword and send. The amount you have assigned to that keyword, will therefore then be deducted from their phone bill or phone credit. With that said, there is flexibility, so your donors can donate more should they wish to, in this instance, they will then have to put the amount in their text. I.e. GIVE £10
We can facilitate price points that range from £1 to £20.
Our sub keyword mechanism allows you to create multiple campaigns under the one keyword. This means you can have separate attacks on your InstaGiv account at no additional cost. For example; keyword GIVE, sub-campaigns: GIVE ONE, GIVE TWO and so on. As long as you have a new word behind the initial keyword to differentiate between them. This means separate reporting and separate totals per sub-campaign.
For a free, live demo of our software platform, please get in touch as; firstname.lastname@example.org.