We only work with charities, helping organisations big and small to make mobile fundraising work for them.
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We used InstaGiv for one of our recent text-to-donate campaigns – they are a pleasure to work with. Their platform is user friendly and intuitive for both us and our supporters. InstaGiv’s client service is second-to-none – their friendly and professional support staff are most helpful and are always ready and able to answer all questions and provide excellent advice and insights.
We are using text as a donation and response channel more and more, be that for large scale emergency appeals, or at big events. The Instagiv site is very intuitive and is easy and quick to set up a campaign. Any problems or questions are very quickly answered and resolved by the Instagiv customer team, which has been invaluable especially as we have recently synced all text giving with our database.
A great team to work with.
- Jon Ackroyd, Marketing & Fundraising, Tearfund.
Help us send children home sooner
Many of our donors choose to donate by text, and the Instagiv platform and support team provide us with a safe and effective way to facilitate these donations.
Together, we can make a difference
InstaGiv manage all of the Text Donate opportunities for Cash for Kids across the UK. They make sure the donations from our listeners find their way to us in a timely fashion. They are always on the end of the phone if we have a query and do their best to provide prompt solutions to any of the more complex questions we have about the use of the text donations across our many platforms. The team are dedicated to the constant development of their platforms and always make us feel like valued customers.
Darren Fowler – Cash for Kids
We are action for children
We have been growing our SMS giving and have big plans for this donation method in the next year. We trust instaGiv to support us through this testing and value the long standing relationship we have with them. Their donation platform is efficient and reliable, as is their client servicing.
We campaign for a world where human rights are enjoyed by all
We use SMS as a fundamental tool for engaging with our supporters. It has worked well particularly with Pocket Protest, Amnesty International UK’s SMS activist network where we ask supporters to take urgent action for people at risk. We have used instaGiv for a number of years now and their platform is comprehensive and user friendly. The team at instaGiv are always on hand to help and are constantly upgrading their system to meet our evolving needs.
We're Mind, the mental health charity
Text is really important to us. As a charity it’s great to be able to offer and easy way for our supporters to give small cash amounts to the different campaigns we run. I find with Instagiv I can set up keywords simply and quickly and the ability to track our donations for the different campaigns gives us insight into what our donors prefer giving to.
Ed Veasey - Mind
Q Radio’s inaugural Q Radiothon
“We used Instagiv for Q Radio’s inaugural Q Radiothon in aid of four of Northern Ireland’s leading cancer and end of life charities – Action Cancer, Cancer Fund for Children, Friends of the Cancer Centre and Marie-Curie. Text donations were one of the main income drivers for the appeal and as a platform Instagiv was reliable, simple to navigate and reporting was very straightforward. The customer care and training we received from the team at Instagiv was excellent. It was great to know if we had any queries about our campaign we could simply lift up the phone to Caitriona. We would highly recommend Instagiv to other charities considering a mobile phone fundraising campaign.”
- The Q Radiothon Charity Committee
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